Skip to Main Content

Guests with Disabilities

Skip to Next Section
Dorney Park Accessibility Information
Dorney Park Accessibility Information

Guests with Disabilities

Dorney Park is fun for Everyone

Skip to Next Section

First and foremost, Dorney Park is about fun. Fun for everyone. Here you'll find everything you need to know about navigating and enjoying the park and all of its experiences for those with disabililities. And if you can't find the answers here, simply stop by the Ride Services Office in the Main entrance Plaza and grab a copy of our Guest Assistance Guide.

Guest Assistance Guide
Skip to Next Section

Boarding Pass Program

At Dorney Park, we are proud of our reputation for accommodating guests with disabilities through our Ride Admission Policy. We have developed a Boarding Pass Program which allows guests with mobility restrictions or Autism Spectrum Disorder (ASD) to access rides at specified times via the exit ramp in order to avoid crowds and waiting in the regular queue lines. 

Guests who are in possession of a Boarding Pass will obtain a boarding or “ride” time on the Boarding Pass that is equal to the anticipated wait time for a particular ride from the ride associate at the Alternate Access Entrance (usually a ride’s exit). Guests can then choose to rest comfortably away from the queue area, visit a shop, see a show or play a game until their boarding time.

Information on where guests access the ride is posted on each ride’s Safety Guide sign. All guests, regardless of point of access, are required to meet all riding requirements for the ride, including height and medical restrictions in order to safely ride/participate. 

Information for accessibility of specific rides and attractions is available at Dorney Park Ride Services Office. 

Here’s How it Works:

  • The guest with a mobility impairment or ASD should visit Guest Services upon his/her arrival at the park to express his/her inability to wait in the regular line. Some questions are asked to ensure that the rider has the required physical criteria in order to safely experience rides, and a Boarding Pass is issued for the guest in question and up to 3 riding companions. 
  • In addition to a Boarding Pass, the guest with a mobility impairment or ASD will receive a “Rider Access Form” that lists the rides that the guest with a disability can safely enjoy.
  • The rider (or a member of their party) obtains a boarding time from the ride associate at the Alternate Access Entrance, equivalent to the length of the ride line. The rider can then wait comfortably away from the queue area.
  • The guest listed on the Boarding Pass must be present as a rider when a Boarding Pass is being utilized. 
  • Guests may not accumulate more than one boarding time at a time. 

Tips for Guests with Autism Spectrum Disorder (ASD)

You may be asking yourself if Dorney Park is appropriate for guests with an autism spectrum disorder (ASD) or whether your loved one on the spectrum will be able to handle the theme park experience. Dorney Park has taken steps to be well-prepared to welcome and provide accommodations for all types of people, including autism and related disorders. To continue to provide equal access for all guests, be aware that all guests with mobility impairments or ASD will now receive a Ride Boarding Pass with wait times. Please review the Boarding Pass Program for more details. 

As you know, advance planning is a requirement for a successful theme park visit with a person with ASD. Your visit to Dorney Park will include a plethora of sensory stimulations including crowds, dark and loud theatres, coasters traveling overhead, lights and noises, and waiting in lines, to mention just a few. At Dorney Park, we strive to provide an equal experience for all guests, while providing a variety of options tailored to specific needs. Our staff is eager and ready to assist you.

You can find information on our rides, shows and attractions in advance in the Play section of this website. Feel free to contact the Guest Assistance Center in advance at (610)391-7762 with any additional questions. During your visit, Guest Services can provide a Guest Assistance Guide that outlines specifics about each attraction, including height requirements and health restrictions.

Download a printer-friendly version of this information.

When you arrive at the park, please proceed to one of our Guest Services buildings located at the main entrances.

  • Please have the individual requiring accommodation accompany you to Guest Services.
  • Depending on the needs of your group, a boarding pass may be issued that will allow you to get scheduled ride times on the attractions you would like to participate in.
  • At Dorney Park we offer KidTrack, a wristband program, which will assist you and park personnel in reuniting your group should you become separated.
  • We also offer Rider Swap. This allows one parent to ride while another parent waits with the child. When the ride is complete, the parents can swap child responsibility at the exit.
  • Additionally, if you need to rent a stroller, wheelchair, or locker you can proceed to the Rentals stand located just inside the main gates.
  • Please revisit Guest Services if you need any further additional help with your day.
  • We also recommend that as an added safety measure you take a photo of members of your party, (especially if you have a member in your party who tends to dart away or wonder off) on your mobile device. This photo can be great assistance to quickly reunite your party if separated.

During your visit:

  • Guests who wear headphones of any type will not be able to wear them while riding our attractions. We have disposable ear protection you can pick up at Guest Services.
  • If you’re separated during your visit please contact any park employee for assistance.
  • Please remember for the safety of our guests, any guest who appears hysterical or too frightened to ride will not be allowed to ride at that time. That decision will be made by the ride attendant at each attraction.
  • Ride delays may occur while riding and members of your party may be required to sit calmly until the ride is restarted or guests are escorted off the ride.
  • Please be aware if an evacuation of an attraction is required, guests may need to maneuver along catwalks from the highest point of the ride and down steeply inclined steps.
  • If you have any doubts whatsoever about an attraction’s appropriateness for the individual with ASD, please have someone in your party ride first to make an informed determination.

Dorney Park offers our guests several restful attractions and quiet places that your party can enjoy during the day. The park has a First Aid station next to the Good Time Theatre and a Family Care Center in Planet Snoopy. Additionally, air conditioned restaurants provide a nice break from the sensory stimulation.

Dorney Park is a wonderful destination for families and friends to visit. Our goal is to make your experience at the park both smooth and full of family-fun. Please let us know if you have any further questions by contacting (610)391-7762 or by talking to a Ride Services representative at the park.

Admission

We do not offer a discount specifically for guests with disabilities or pregnant women. Please see our Best Deals on Tickets for other publicly offered discounts.

Braces and Casts

Guests with casts and braces will be restricted from riding rides where the cast or brace will not fit inside the ride unit or where it will present a hazard to the guest or others.

Note: Talon and Hydra prohibit casts of any kind.

First Aid

The safety and well being of our guests is of the greatest importance at Dorney Park & Wildwater Kingdom. 

We have two First Aid stations.

  • Dorney Park Amusement Park First Aid is located next to the Good Time Gifts near the Dorney Park & Wildwater Kingdom entrance and is open until one hour after Park closing.
  • A second First Aid station, located near the Speed Slides in Wildwater Kingdom water park, is open from Wildwater Kingdom water park opening until shortly after Wildwater Kingdom water park closes.
  • Emergency Medical Technicians are available if first aid is needed.

If necessary, the Park is only a short drive to local hospitals. 

Refrigeration for medication with the exception of bee sting anaphylaxis kits, is available at Dorney Park First Aid. Personal emergency medications, such as an EpiPen, should not be left in the care of First Aid, as they need to be administered without delay. 

Although food and beverages are not allowed in the park, individuals who have special need/diet items due to a medical condition may bring small coolers in to accommodate such needs. These guests must have their coolers tagged at Guest services upon arrival to the Main Plaza. Coolers for this purpose must be soft sided and no larger than 10 x 10 x 12. Aside from this exception, coolers and outside food or beverage are not permitted.

Guests with Hearing Disabilities

or our guests with hearing disabilities, copies of our ride speeches are available at Ride Services. Copies are also available for review at each ride with a speech.

Assistive Listening Devices
Assistive listening systems utilize a lightweight wireless device that aid in the amplification of sound at our stage shows. These are recommended for guests with mild to moderate hearing loss. To use the system, guests should obtain a receiver at the Guest Services Office. For show venues where this system is not available please inquire to venue staff for assistance in prioritizing your seating location.

TTY/TDD Phones/Pennsylvania Relay Service
The Pennsylvania Relay Service enables people who are hearing or speech-impaired to use their TTY (Text Telephone Yoke) to place calls and receive calls from hearing people anywhere.  The Pennsylvania Relay Service can be reached by dialing 7-1-1. Telephones can be found throughout the Park. For guests with hearing impairments, a Telecommunications Device for the Deaf (TDD) is available at Guest Services.

Sign Language Interpretation
If requested at least one week in advance, Dorney Park will provide American Sign Language (ASL) interpretation at Planet Snoopy Showplace, Center Stage, and Good Time Theatre. To arrange for sign language services, please send an email listing the dates of your visit and the shows you would like to see on each day to info@dorneypark.com.

Parking

Guests requiring a handicap parking space should turn on their hazard lights and ask a traffic director for the exact location. State issued permits are required to use these spaces. Don't forget to turn off your lights! In addition, there is an area to the right of the main entrance designated as a drop-off or pick-up area for our guests with mobility issues.

Prosthetic Devices

Guests with any type of prosthesis should not ride Charlie Brown's Wind Up, Dominator, Meteor, Possessed, Revolution, Stinger, or Wave Swinger unless they can ensure the device is properly secured and will remain in place during the ride. If there is any concern with the prosthesis becoming dislodged during the rides, guests should visit Ride Services for assistance. The manufacture of the Screamin’ Swing prohibits prosthetic devices at or above the knee. Manufacture of Possessed and Demon Drop require that guests with prosthetic devices must provide documentation from the manufacture of their prosthetic device guaranteeing that the prosthetic device has been designed to remain in place on a high speed roller coaster ride exceeding a maximum of 68 MPH with maximum G forces from -1 to 5 G's, with a sufficient safety factor for single point failure items. Guests with prosthetics which do not have any exposed metal parts are generally allowed on all Wildwater Kingdom attractions. Please consult with a member of management at Ride Services prior to riding to ensure that you have a safe riding experience.

Note: Screamin' Swing, Hydra and Talon do not allow prosthetics of any kind.

Restrooms

The following rest room facilities have stalls that meet ADA guidelines for our guests with disabilities: Main Plaza, Planet Snoopy, Main Midway, Coasters Restaurant, Hydra, The Whip, Road Rally, Steel Force and both of Wildwater Kingdom's changing area restrooms. Private restrooms facilities for guests needing the assistance of another guest are available at Dorney Park and Wildwater Kingdom's First Aid locations. Family restrooms are located at the Family Care Center in Planet Snoopy™ and across from the Good Time Theater on the corner of the Good Time Gifts building.

Ride Safety

Many rides at Dorney Park are dynamic and thrilling. There are inherent risks in riding any amusement ride. For your protection, each ride is rated for its special features, such as high speed, steep drops, sharp turns or other dynamic forces. If you choose to ride, you accept all of these risks. Participate responsibly. You should be in good health to ride safely. You know your physical conditions and limitations, Dorney Park does not. If you suspect your health could be at risk for any reason, or you could aggravate a pre-existing condition of any kind, DO NOT RIDE! Restrictions for guests of extreme size (height or weight) are posted at certain rides. Guests with disabilities should refer to our Ride Admission Policy available at the Ride Service Office.

Guests with a history of recent surgery, heart trouble/high blood pressure, neck trouble, back trouble, or any other condition that may be aggravated by riding, or who are pregnant, should carefully heed all warning signs at a ride entrance. If you are in doubt about your ability to safely experience a ride or would like more rider information, please request our Guest Assistance Guide at Ride Services Office in the Main entrance Plaza. We’ll be happy to brief you on our Ride Admission Policy and explain how it applies to your specific situation. We hope we can help you enjoy your day more fully.

Pennsylvania Act No. 1994-58 requires that riders must obey all warnings and directions regarding rides and must behave in a manner that will not cause or contribute to injury to themselves or others. Failure to comply is cause for dismissal from the Park with NO REFUND GIVEN.

Service Animals

Service animals are welcome at Dorney Park.  Service animals must be controlled with a “restraining device” at all times while on our property. There is a limit of one service animal per guest. Due to the nature of most rides, service animals must remain with a non-riding member of your party. We are not permitted to take control of your service animal. Service animals are not permitted in water attractions, wet decks, wading pools, or lazy rivers. A relief area is located next to the Thunder Creek Mountain Restrooms. Please stop by Ride Services for more information.

Wheelchair Accessibility and Rental

Entrances are wide enough to accommodate wheelchairs at the admission gates and aisles in most restaurants, shops and food stands are designed for easy movement of a wheelchair. Most shows and attractions are accessible. Information for accessibility of specific rides and attractions is available at Dorney Park Ride Services Office.

For boarding rides, those guests with restricted mobility may enter via the alternative entrance with up to three riding companions, if they already have a boarding pass. This enables other members of your party to wait in line. Special access entrances are intended to accommodate guests who require the use of wheelchairs.

On most rides, guests will have to transfer from their wheelchair to the ride unit. Park employees are not permitted to assist with transfer into the ride compartment. See Rider Safety Sign at ride entrance for special access entrance.

Segway human transporters are not permitted at Dorney Park & Wildwater Kingdom unless you have visited Guest Services and acquired the proper signed documentation.

Wheelchairs, motorized wheelchairs and service animals are welcome at Dorney Park. You may bring your own wheelchair or electric wheelchair to the Park. Wheelchair rental is available at Stroller Rental located inside the Park Entrance near Good Time Gifts near the Main Entrance, however supply is very limited.

  • Rentals are available on a first-come, first-served basis only. Reservations for rental items are not accepted.
  • A rental fee, refundable deposit and photo ID are required.
  • Wheelchairs--$15.00 each*
  • Electric Wheelchairs (must be 18 years of age to rent)--$50.00**

 *In addition to the rental fee, a $5 deposit is required for each item rented.

 **In addition to the rental fee, a $25 deposit AND photo ID is required for each item rented.